Privacy Policy
Our Commitment to Your Privacy
At Pets Forever Cremation, we treat your privacy with the same respect and care as we do for the families and pets we serve. This Privacy Policy explains how we collect, use, store and protect your personal information. By using our services or submitting information through our website, you agree to the terms set out below.
Information We Collect
We may collect personal details that you provide when:
Completing our booking or enquiry forms
Speaking with us by phone or email
Using our website
This may include your name, address, phone number, email, and details about your pet.
How We Use Your Information
We use your information solely to provide our cremation services and support, including:
Contacting you about your enquiry or booking
Arranging cremation and memorial services
Responding to your questions and providing guidance
Keeping accurate records for legal and service purposes
We will never sell or share your personal information with unrelated third parties.
Storing and Protecting Your Information
Your information is stored securely, with measures in place to prevent loss, misuse, or unauthorised access. Only authorised members of our team, directly involved in providing services, have access to your details.
Sharing Your Information
In some cases, we may share necessary information with:
Veterinary practices (if you choose collection from a clinic)
Memorial product suppliers (if you select urns or keepsakes)
This is only done with your consent and for the purpose of fulfilling the services you request.
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections if any details are inaccurate
Ask us to remove your information when it is no longer required for service or legal purposes
To make a request, please contact us using the details provided below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Phone: [Insert number]
Email: [Insert email]
Address: [Insert address]
Updates to This Policy
From time to time, we may update this Privacy Policy to reflect changes in our services or legal requirements. The most current version will always be available on our website.
